Copenhagen Airport Transfer FAQ: 40 Questions Answered

Everything about booking a Copenhagen Airport transfer: prices, meeting point, delays, luggage, child seats, payment, cancellation, groups and more.

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Our Highlighted Vehicles

Standard Premium Class

Standard &
Premium Class

EQE · E-Class · BMW i5

From €130
Premium Sedans
3 Bags
3 Passengers
AC / Heater
Business Class

Business
Class

Mercedes EQS Ideal for VIPs and professionals seeking a first-class experience

From €140
Executive-Level
3 Bags
3 Passengers
AC / Heater
Luxury VIP Class

Luxury VIP
Class

Mercedes S580 · BMW 7 Series · BMW i7 Designed for elite travel needs.

From €145
Chauffeured Luxury
3 Bags
3 Passengers
AC / Heater
People Carrier

People
Carrier

EQV-Class Perfect for families, small groups, or corporate teams.

From €140
Spacious & Electric
7 Bags
7 Passengers
AC / Heater
Small Group Transport

Small Group
Transport

Mercedes Sprinter (8–19 Pax) Great for events, hotels, and private tours in and around Copenhagen.

Request Price
Comfortable Minibus
Extra Space
8–19 Passengers
AC / Heater
Large Group Transport

Large Group
Transport

Mercedes Coach (19–50 Pax) Reliable, safe travel for conferences, corporate events, or tourism.

Request Price
Mercedes Coach
Full Luggage
19–50 Passengers
AC / Heater
XL Group Transport

XL Group
Transport

Double Decker Coach (50–75 Pax) Ideal for city sightseeing, school tours, or high-volume transport.

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Double-Decker
Full Luggage
50–75 Passengers
AC / Heater

This Copenhagen airport transfer FAQ brings together the questions our dispatch team answers every day about transfers to and from Copenhagen Airport (CPH): prices, where you'll be met, flight delays, luggage, children, payment, cancellation and more. If your question isn't here, message us on WhatsApp (+45 92 90 92 10) at any time.

Fixed prices, starting from €125
Name-board meet at arrivals
Flight tracked, free waiting
24/7 booking & support

Jump to: Booking · Prices · Meeting point · Delays · Luggage and children · Payment · Vehicles and chauffeurs · Other destinations

Booking

How do I book a transfer from Copenhagen Airport?

Use our online booking form, send a WhatsApp to +45 92 90 92 10, call us, or email [email protected]. Share your flight number, destination, passenger count and luggage, and we reply with a fixed price.

How far in advance should I book?

24 hours ahead is ideal, and further ahead for groups, weekends in summer and December. Same-day bookings are usually possible when a car is available.

Can I book a transfer for someone else?

Yes. Companies, family members and hotels often book for guests. Give us the traveller's name and mobile number so the chauffeur can contact them.

Will I receive a confirmation?

Yes. You receive a written confirmation with the fixed price, and before pickup, your chauffeur's name, mobile number and vehicle details.

Can I change my booking?

Yes. Message or call us with the new details. Flight changes are handled automatically if you send the new flight number.

Prices

How much is a transfer from Copenhagen Airport to the city centre?

From €125 for up to three passengers (Mercedes EQS, E-Class or BMW i5), €140 in a Luxury VIP car and €150 in a 7-seat V-Class, including 45 minutes of waiting.

How much is a transfer from the city to Copenhagen Airport?

From €120 for up to three passengers, €132 in a Luxury VIP car and €150 in a 7-seat V-Class.

Is the price per person or per car?

Per car. The price is the same whether one person or the vehicle's full capacity travels.

What is included in the price?

VAT, airport parking, tolls within Copenhagen, flight tracking, meet and greet, luggage handling, water, Wi-Fi and free child seats.

Are there any surcharges?

Rides between 21:00 and 06:00 carry a 10% surcharge, card payments a 3% fee, and extra waiting beyond your window costs €20 per 15 minutes.

Do prices change with traffic or demand?

No. Your price is fixed when you book and doesn't change with traffic, weather or demand.

Copenhagen Services chauffeur waiting for passengers in the CPH arrivals hall
Your chauffeur waits at the Terminal 3 arrivals barrier with a name board.

Meeting point

Where will my chauffeur meet me at Copenhagen Airport?

In the Terminal 3 arrivals hall, at the barrier facing the exit from customs, holding a board with your name.

What if I can't find my chauffeur?

Call or message the chauffeur's mobile number from your confirmation, or our 24/7 line on +45 92 90 92 10. We'll guide you to them.

Can the name board show a company name or code word?

Yes. Just tell us what it should say.

Where is the car parked?

In the pickup area in front of Terminal 3, a two-minute walk from the arrivals hall. Your chauffeur walks you there and takes your trolley.

Where do you drop off for departures?

At the Terminal 3 departures kerb, close to check-in. Tell us your airline and we'll use the nearest entrance.

Flight delays and waiting time

What happens if my flight is delayed?

We track your flight in real time and your chauffeur adjusts automatically. There's no charge for delays.

How long will the chauffeur wait?

45 or 60 minutes after your actual landing time, depending on what you booked. Choose 60 minutes for non-Schengen flights.

What if my flight is cancelled?

Send us your new flight number and we move the booking. See our flight delay policy for details.

What if I'm held up at passport control or baggage reclaim?

Message your chauffeur. They can see your flight has landed and will wait within your free window. Extra waiting beyond that is €20 per 15 minutes.

What if my flight lands early?

Your chauffeur tracks it and will be there when you land.

Luggage and children

How much luggage can I bring?

Sedans take about three large cases, a V-Class up to seven. Tell us about skis, golf bags, pushchairs or bike boxes and we'll assign the right vehicle.

Do you provide child seats?

Yes, free. Tell us your children's ages and weights so we fit the right infant seats, child seats or boosters.

Are child seats required in Denmark?

Danish law requires a suitable child restraint for children under 135 cm, with some exceptions for taxis. We always provide proper seats on request.

Can you carry a wheelchair?

Yes, a folding wheelchair fits in our V-Class and most sedans. Tell us in advance so we allocate the right car.

Can I bring a pet?

Small pets in carriers are usually fine. Please tell us when booking.

Payment and cancellation

How do I pay?

By card in advance or on the day, or by bank transfer. Companies can be invoiced. Card payments carry a 3% fee.

Do you issue VAT invoices?

Yes. Every corporate booking receives a VAT invoice, and regular clients can have monthly invoicing.

Which currency do you charge in?

Prices are quoted in euros. International cards are accepted and your bank converts the currency.

What is your cancellation policy?

Cancellation terms are stated in your confirmation and in our terms and conditions. Contact us as early as possible if your plans change.

Should I tip my chauffeur?

Tipping isn't expected in Denmark. If you'd like to reward great service, it's appreciated but never required.

Terminal 2, Copenhagen Airport
Terminal 2, Copenhagen Airport. Photo: Niels Elgaard Larsen / Wikimedia Commons, CC BY-SA 4.0

Vehicles and chauffeurs

Which cars do you use?

Mercedes EQE, E-Class and BMW i5 (Standard & Premium), Mercedes EQS (Business), Mercedes S580 and BMW 7 Series/i7 (Luxury VIP), Mercedes EQV/V-Class (up to 7), and Sprinters and coaches for groups.

Are your cars electric?

Most of our fleet is fully electric, including the EQS, EQE, EQV, BMW i5 and i7.

Are your chauffeurs licensed?

Yes. All our chauffeurs hold the Danish chauffeur licence required for commercial passenger transport under the Taxi Act.

Do your chauffeurs speak English?

Yes. All speak English and Danish, and several speak other languages.

Is there Wi-Fi in the car?

Yes. Wi-Fi, phone chargers and bottled water are standard.

Other destinations

Do you drive from Copenhagen Airport to Malmö?

Yes, at a fixed price including the Øresund Bridge toll. It takes about 30–35 minutes.

Do you drive to the cruise terminals?

Yes, to Ocean Quay, Langelinie and Nordre Toldbod, from €125 from the airport.

Can you drive me to Aarhus, Odense or Legoland?

Yes. Long-distance transfers are quoted at a fixed price including bridge tolls.

Can I book a car for several hours after my arrival?

Yes. Hourly hire starts at €120 per hour with a 3-hour minimum, and your airport pickup can start the booking.

Still have a question?

Read more on Copenhagen Airport transfers, meet and greet, prices, our flight delay policy and the CPH arrivals guide. Our full terms are on the terms and conditions page.

Get your fixed price in minutes

Tell us your flight or pickup time, where you are going and how many people are travelling. We reply with an all-inclusive fixed price, and after booking you receive your chauffeur’s name and mobile number.

Book or get a quoteWhatsApp us

Phone: +45 92 90 92 10 · Email: [email protected] · Available 24/7

Header photo: Terminal 3, Copenhagen Airport. Photo: Jan M / Wikimedia Commons, CC BY-SA 3.0, cropped

Photo: Terminal 2, Copenhagen Airport. Photo: Niels Elgaard Larsen / Wikimedia Commons, CC BY-SA 4.0

1.

Book with Ease:

Choose your vehicle, pickup location, and schedule via our online form, phone, or WhatsApp. Provide flight or itinerary details for seamless coordination.

2.

Meet Your Professional Driver:

Your courteous chauffeur, dressed impeccably, will greet you at the airport or your chosen location, always on time.

3.

Experience Luxury on the Go

Travel in Luxury: Enjoy a premium ride in top-tier vehicles like the Mercedes EQE, EQS, or S-Class, complete with free waiting time and climate-controlled comfort.

4.

Hassle-Free Payment:

Settle your payment securely with clear, upfront pricing and no surprises, ensuring a premium experience from start to finish.

Our support team is available round-the-clock to manage bookings, handle last-minute changes, or address urgent needs, ensuring your travel plans run smoothly any time of day or night.

Our fleet is maintained to the highest standards, with regular inspections and meticulous care to guarantee a safe, comfortable, and premium travel experience on every ride.

Rely on our expert team to manage your itinerary, from airport pickups to city tours. GPS tracking and punctual chauffeurs ensure a flawless, luxurious Copenhagen airport transfer experience.

Let our expert team manage your travel itinerary, from airport pickups to bespoke city tours. Our punctual chauffeurs and GPS-tracked vehicles ensure a flawless, luxurious Copenhagen airport transfer experience.

Private Chauffeur:

Elevate your travel with a dedicated driver for personalized city rides or day trips, offering unmatched comfort in our premium vehicles like the Mercedes EQS or BMW i7.

Group Tour:

Discover Copenhagen’s vibrant landmarks or explore Denmark’s scenic destinations with bespoke, chauffeur-driven group tours, crafted for shared experiences in spacious, luxurious vans.

Event & Business:

Make a lasting impression at corporate events, meetings, or special occasions with our sophisticated transportation, ensuring punctuality and elegance for every moment.

"Smoothest airport transfer we've had!"

We landed in Copenhagen late at night, and our driver from Copenhagen Services was already waiting for us with a name sign. The car was spotless, the driver was polite, and the ride to our hotel was incredibly smooth. No stress, no delays — just perfect. Highly recommend their airport transfer service!

Anna Müller, Germany

Airport Transfer

"Perfect choice for traveling with kids!"

We booked a chauffeured car for a week while visiting Copenhagen with our two young children. Our driver was not only professional but also very kind and patient. The vehicle was spacious and had room for all our luggage and even a car seat. It made moving around the city so much easier and more enjoyable.

Erik Larsson, Sweden

Chauffeur Service

"Incredible private sightseeing experience!"

We booked a custom city tour through Copenhagen Services, and it was the highlight of our trip. Our chauffeur took us to all the iconic spots — Nyhavn, The Little Mermaid, Amalienborg — and even some hidden gems we would have never found on our own. It was luxurious, informative, and incredibly comfortable!

Sofia Romano, Italy

Copenhagen Tour
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